Joy is Online to help you.
Search:
Your Shopping Cart(0)
Search on price:  $0~30 | $30~60 | $60~100 | $100~300 | $300~500 | $500~800 | $800~1000 | $1000~2000 | $Above 2000
Home » How to Track Your Order
How to Track Your Order

When the payment is cleared, well process your order. The meaning of cleared is we have received your money in our bank account or in our PayPal account, and we have no questions to confirm with you. If we have questions need to clarify with you, you will receive an e-mail within 24 hours.

The processing time plus QC normally takes less than 24 hours depends on your order size.

When the courier pickup the goods in our warehouse and we can track the tracking number online, youll be notified by email of an tracking number and the order status change from "processing" to "delivered". The meaning of delivered is we have delivered your package to the courier, not meaning it has delivered to your door. Your package will goes from our warehouse to courier sorting center, then fly to your country, then to your door.

 

If you received an EMS tracking number, here is the website to track your order: http://www.ems.com.cn/english-main.jsp

If you received an DHL tracking number, here is the website to track your order: http://www.dhl.com.hk/publish/hk/en/eshipping/track.high.html?pageToInclude=RESULTS&AWB=1864526764&type=fasttrack

 

If you received an UPS tracking number, here is the website to track your order: http://www.ups.com/WebTracking/track?loc=en_HK&WT.svl=PriNav

USPS: https://www.usps.com/

 

HK Post registration air mail: http://app3.hongkongpost.com/CGI/mt/enquiry.jsp

 

Note: If your order total value is less than 20USD and you did not ask for tracking number delivery service, your order will be sent by Hong Kong post without tracking number. And you will not get a tracking number

 

Please note that the custom might random choose some package to check and that will delay your delivery and thats totally out of our control.

If you want to avoid paying too much VAT tax and need us help to declare a smaller amount, please remember write the request in the comment field when you place an order.

For any questions, you always can get in touch with at sogoya@yahoo.cn.